Terms

Who provides Geneh

Geneh, meaning geneh.app and the Geneh apps for iPhone and Android, is provided by Daleenda For IT Developments, a limited liability company in Egypt at 7 El Geish Road, Ismailia 41511, tax No. 662-927-354. In these terms, "we" means Daleenda.

Using Geneh

Geneh is free for personal use. By using it, you agree to these terms.

You need to be 18 or older to create an account. Don't misuse Geneh, for example by copying its data in bulk, overloading it or getting around its limits.

Prices are for information only

We show prices as they were at the last update, and the price at the branch may differ. Geneh doesn't sell currency or gold and doesn't give investment advice.

Prices come from banks, gold traders, transfer providers and the rates the Central Bank of Egypt publishes. Geneh is not a bank or an exchange company, and the Central Bank of Egypt doesn't license or endorse it. Calculators such as zakat, inheritance and the planner give estimates, not financial, legal or religious rulings.

What you post

You own what you post in Community, and you let us show it in Geneh. Don't post anything false, offensive or unlawful, or anyone's personal details. We may remove posts and close accounts that break these rules. Don't post black-market exchange rates or offers to trade currency outside banks.

Paid plans

Geneh Plus and the API plans renew each month or year, as you chose, at the price shown before you pay, VAT included where it applies. Cancel any time and the plan stays active until the end of the period you paid for.

If you paid on the web, you can ask for a full refund within 14 days of your first payment by writing to help@geneh.app. Later renewals are not refunded for the time left. If you subscribed in the App Store or Google Play, Apple or Google charges you and their refund rules apply.

Using the API

Use the data within your plan's limits, and don't resell it as it is without an agreement with us.

Our name and content

Geneh's name, logo, design, text and software belong to Daleenda and are protected by Egypt's Intellectual Property Law No. 82 of 2002. Bank and company names and logos belong to their owners and are shown only to identify them. Showing them doesn't mean they work with or endorse Geneh.

App Store and Google Play

If you got the app from the App Store or Google Play, Apple's or Google's terms also apply to the download. Apple and Google aren't party to these terms and aren't responsible for the app or its support.

Our responsibility

We work to keep prices right and Geneh running, but we can't promise either. As far as the law allows, Daleenda isn't liable for losses from relying on a price, a delay or an outage. Nothing here limits your rights under Egypt's Consumer Protection Law No. 181 of 2018.

Governing law

These terms follow the laws of the Arab Republic of Egypt, and the Egyptian courts decide any dispute. If you live in the EU, you also keep the protection of your own country's consumer law. We'll tell you before any important change to these terms.

Questions about these terms: help@geneh.app.